Official Documents

Privacy Policy boss69 — Your Personal Data Protection

Boss69 takes member privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data as a member of our platform.

Last updated: 1 January 2026  |  Version 2.4

Six Principles of Protection boss69 Data

Your privacy is more than a legal obligation to us — it is a core value that shapes how we operate every day.

End-to-End Encryption

All data transmitted between your device and boss69 servers is protected with 256-bit SSL encryption. Your personal information and financial details cannot be intercepted or read by any third party during transmission.

No Data Sales

Boss69 has never and will never sell member personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for the purposes stated in this policy.

Full Control in Your Hands

Every boss69 member has the right to access, correct, download, or request deletion of their personal data at any time. We make this process easy through your account settings or by contacting our support team.

Secure Data Storage

Boss69 member data is stored on servers protected by a multi-layered integrated security infrastructure, including firewalls, intrusion detection systems, and 24-hour continuous security monitoring.

Data Protection Act Compliance

Boss69 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations. We conduct regular compliance audits to ensure our data handling practices remain current and fully compliant.

Immediate Breach Notification

In the event of any security incident involving member data, boss69 is committed to notifying affected members within the specified timeframe and taking immediate remedial action to protect your data.

1

Privacy Policy Introduction & Scope

This Privacy Policy is published by boss69 ("we", "our platform") and applies to all users and members who access or use the boss69 platform at boss69.app. This document outlines our practices regarding the collection, use, storage, sharing, and protection of your personal data.

By registering an account or continuing to use the boss69 platform, you confirm that you have read and agree to this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

Boss69 acts as data controller (data controller) for all personal information collected from users of our platform. We are fully responsible for ensuring your data is processed lawfully, fairly, and transparently in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy may be updated from time to time. We will notify you of significant changes via a notice on the platform or by email to your registered address. The date of the latest update is always shown at the top of this page.

2

Personal Data We Collect

Boss69 collects your personal data through several means — directly when you provide it, automatically as you use the platform, and in some cases, from legitimate third-party sources.

Data You Provide Directly

  • Registration information: Full name, date of birth, email address, mobile number, and account password.
  • KYC information: A copy of your identity card (MyKad), proof of address, and other identity verification documents required to process withdrawals.
  • Payment information: Payment method details used for deposits and withdrawals, including bank account numbers or e-wallet identifiers (stored in masked form).
  • Support communications: Any messages, complaints, or inquiries you send to the boss69 customer support team.

Automatically Collected Data

  • IP address, device type, operating system, and browser version used.
  • In-platform activity data — games played, total wagering amounts, deposit and withdrawal records.
  • Session information — login time, session duration, pages visited, and actions taken.
  • Cookie data and device identifiers for the purposes stated in Section 6.

Boss69 does not collect any sensitive data such as medical information, religious beliefs, or political affiliations. All data collected is limited to what is necessary for platform operations and regulatory compliance.

3

How We Use Your Data

Boss69 uses collected personal data for the following purposes. We only process data where a valid legal basis exists to do so:

Purpose of Use Legal Basis Data Involved
Account management & registration Contract performance Name, email, phone
Deposit & withdrawal processing Contract performance Payment details, KYC
Fraud prevention & security Legitimate interests IP, activity, device
KYC & AML Compliance Legal obligations Identity documents
Customer Support Contract performance All related data
Personalization & game recommendations Consent Gaming activity history
Marketing communications (where permitted) Consent Email, phone

Boss69 will not use your data for any purpose other than those stated in the table above without obtaining your consent first.

4

Data Sharing With Third Parties

Boss69 does not sell your personal data to any party. However, we may share certain data with third parties in the following limited circumstances:

  • Payment service providers: Information required to process deposit and withdrawal transactions is shared with licensed payment providers such as banks and e-wallet operators used by you.
  • Technical service providers: We use third-party providers for server hosting, platform analytics, and technical support services. All such providers are bound by strict confidentiality agreements.
  • Regulatory authorities: boss69 will disclose data to government authorities or law enforcement when required by law or a valid court order.
  • Identity verification services: KYC information may be verified through licensed third-party identity verification services to ensure document accuracy and validity.

Important: All third parties receiving your data from boss69 are subject to equivalent data protection obligations. We do not permit third parties to use your data for their own marketing purposes.

5

Data Security & Protection Measures

Your personal data security is boss69's top priority. We continuously invest in security infrastructure and procedures to ensure your data is always protected.

  • 256-bit SSL encryption: All communications between your device and boss69 servers are encrypted using the latest TLS protocol, ensuring no data can be intercepted during transmission.
  • Encrypted data storage: Sensitive data such as passwords and payment details are stored in encrypted form (hashed/encrypted) in our database — even internal staff cannot read your password.
  • Layered access controls: Only staff who require access to specific data to perform their duties are permitted to do so, based on the principle of least privilege.
  • 24/7 security monitoring: An automated security monitoring system operates around the clock to detect and address any unusual activity or intrusion attempts.
  • Periodic penetration testing: boss69 conducts regular security testing by independent security experts to identify and patch any system vulnerabilities.

While we take all reasonable steps to protect your data, no security system is entirely foolproof. You are also responsible for keeping your account password secure and not sharing it with anyone.

6

Cookies & Tracking Technologies

The boss69 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

  • Essential cookies (required): Required for core platform operations such as login session management, security, and platform integrity. These cookies cannot be disabled.
  • Performance cookies: Collects information on how users interact with our platform, enabling us to identify technical issues and improve platform performance.
  • Functional cookies: Remembers user preferences such as language and display settings to deliver a more personalized experience.
  • Analytics cookies: Helps us understand platform usage patterns in aggregate to make better decisions about platform development.

You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the boss69 platform.

7

Your Privacy Rights as a Member

As a boss69 member, you have certain rights regarding your personal data under Malaysia's PDPA. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Correct any inaccurate or outdated personal data on your account.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Data Portability

Request your data in a machine-readable format for transfer.

Right to Restrict Processing

Request restriction of your data processing under certain circumstances.

To exercise any of the above rights, please contact the boss69 customer support team via live chat, available 24/7. We will process your request within 30 business days.

8

Data Retention Period

Boss69 does not retain your personal data longer than necessary for the purpose it was collected, or as required by applicable law:

  • Active account data: Retained for as long as your account is active on the boss69 platform.
  • KYC and financial transaction data: Retained for a minimum of 7 years after the transaction date or account closure, in accordance with Malaysia's anti-money laundering (AML) legal requirements.
  • Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
  • Platform activity log data: Retained for 12 months for security and fraud monitoring purposes.
  • Closed account data: Basic data is retained for 5 years after account closure for compliance and legal purposes.

Once the retention period expires, your data will be securely deleted or anonymized in accordance with the data deletion procedures established by boss69.

9

Children's Privacy

The boss69 platform is strictly for individuals aged 21 and above. We do not intentionally collect or process personal data of children below that age.

If we find that data from individuals below the specified age threshold has been collected, we will take immediate action to delete that data and close the relevant account. Parents or guardians who have reason to believe their child has registered on the boss69 platform without authorization are encouraged to contact us immediately.

10

Contact Us — Data Protection Officer

If you have any questions, concerns, or complaints regarding how boss69 handles your personal data, please contact our Data Protection Officer through the following channels:

Data Protection Officer Email Address
[email protected]
Customer Support Live Chat
Available 24 hours a day, 7 days a week via the boss69 platform

We are committed to responding to all privacy-related enquiries within 5 working days. For requests involving data rights (access, deletion, etc.), the response period is up to 30 working days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) as the relevant supervisory authority.

Your Data Is Safe With boss69

Now you know how we protect your privacy. Join the boss69 community with confidence and enjoy a safe, responsible gaming experience.

SSL 256-bit No Data Sales PDPA Compliant 24/7 Support
Bahasa Melayu